Welcome to Modern Voyage. We are committed to delivering your orders in a safe and timely manner. Please read our shipping policy carefully to understand how we process and deliver your purchases.
1. Order Processing
All orders are processed after confirmation. Once your order is placed, our team begins preparing it for dispatch. Processing times may vary depending on order volume and product availability.
2. Delivery Method
We provide reliable delivery services to ensure your products reach you securely. All orders are shipped through trusted delivery partners.
3. Delivery Time
Estimated delivery time depends on your location. In most cases, orders are delivered within a standard timeframe after dispatch. However, delays may occur due to weather conditions, logistical issues, or other unforeseen circumstances.
4. Cash on Delivery
We offer Cash on Delivery (COD) as our only payment method. Please ensure that the payment is ready at the time of delivery to avoid any inconvenience.
5. Shipping Charges
Shipping charges, if applicable, will be shown at checkout before order confirmation. Any applicable charges depend on your delivery location and order details.
6. Delivery Address
Please ensure that the delivery address provided is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
7. Order Tracking
Once your order is shipped, you may receive tracking details (if available) to monitor the status of your delivery.
8. Delivery Issues
If you experience any issues such as delays, damage, or missing items, please contact our support team as soon as possible so we can assist you.
9. Undeliverable Orders
In rare cases where a delivery cannot be completed due to repeated failed attempts or incorrect information, the order may be canceled or returned.
10. Contact Us
For any questions regarding shipping or delivery, feel free to reach out at [email protected].