At Morden Voyage, we value your satisfaction and strive to provide quality outdoor and travel products. If you are not completely satisfied with your purchase, please review our return and refund policy below:
Returns
- You may return an item within 7 days of receiving your order.
- Items must be unused, in their original packaging, and in resellable condition.
- Returns are accepted only for the following reasons:
- Defective or damaged product
- Wrong item delivered
- Product significantly not as described
Return Process
- Contact us within 7 days of receiving your item at [email protected] with your order number and reason for return.
- Our team will review your request and provide return instructions.
- Once we receive the returned item and inspect it, we will notify you about the status of your return.
Refunds
- Once your return is approved and received in good condition, we will issue a refund within 7 business days.
- Shipping fees (if any) are non-refundable, unless the return is due to our error.
Non-Returnable Items
- Items returned after 7 days from the date of delivery.
- Items that have been used, washed, damaged, or are missing original tags and packaging.
Contact Us
For any questions or to initiate a return, please contact:
📧 Email: [email protected]